Questions About Your Order


  • Delivery takes 4-5 business days domestically when selecting the basic shipping method.
  • Orders placed from Friday (after 2pm EST), Saturday, and Sunday will be processed on the following Monday.
  • Exchanges must be for items of equal or lesser value

Lost Packages and Stuck Shipments


  • The customer is responsible for filing a lost package claim with the UPS in the event of a lost / misplaced package. We provide tracking for every order.
  • Refuel CBD is not responsible for packages sent to the wrong address.
  • Refuel CBD is not responsible for packages once they are in the hand of the carrier.

Returns and Exchanges (DOMESTIC / US)


  • No returns or exchanges on orders after 30 days.
  • We do not accept opened supplements for returns or exchanges all items must be UNOPENED.
  • Freebies / add-ons / promo items are not eligible for return or exchange.
  • A restocking Fee of 20% will be applied once the item is returned.